“I believe somehow the ACA, the Healthcare website has sent me your information”

“I believe somehow the ACA, the Healthcare website has sent me your information, is what it looks like”- Justin Hadley

Just last week, HSS spokeswoman Joanne Peters quoted to the Associated Press, “consumers filling out their online applications can trust that the information they’re providing is protected by stringent security standards and that the technology underlying the application process has been tested and is secure”. HHS Sec. Kathleen Sebelius confirmed the same answer at the House hearing as well. Unfortunately, this is just not true. CBS News analysis found that the “deadline for final security plans slipped three times. The Final, required top-to-bottom security tests never got done”.

Many security flaws have been discovered with the Obamacare website. A North Carolina father, Justin Hadley, began his search for a new insurance plan on the Healthcare.gov website after his current plan with Blue Cross and Blue Shield were canceled due to not meeting the new ACA insurance regulations. After several failed attempts to get past the first few steps, he discovered downloadable letters about two South Carolina residents open for the public to view.

Hadley took a screenshot and copy of the letter, tried to contact the elected officials and US Department of Health and Human Services. He did not hear back from them for several days. After several failed attempts, Hadley took matters into his own hands to help protect the two unknowingly victims. He was successful in contacting one of the South Carolina residents, Thomas Dougall.

After Dougall learned about the privacy breach of his very personal information (health information, salary, social security number, etc.) for the public to view, he spent Friday evening trying to contact representatives from HealthCare.gov. No one was available to help him.

Dougall states, “I have not heard anything from HHS other than their reply to the local affiliate that I should use the on line chat room or the toll free number. The person on the chat line refused to accept my contact information and told me I had to contact the FTC to report the problem. I was on hold for almost an hour on the phone and gave that up.”

“I just want my personal information removed from what is an unsecured system. I tried to call healthcare.gov last night and they have no procedure whatsoever to handle security breaches. All they can do is try to sell you a policy”- Thomas Dougall





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